mole4d Terms of Use

We at mole4d maintain these terms to establish the rules under which you access and use our platform. Our platform delivers football markets (Liga 1, Piala AFF, Champions League), live-dealer tables, slot games, and esports betting—all subject to these terms and applicable law. By creating an account on mole4d, you agree to be bound by the following terms. Our service is available only where local law permits.

These terms cover account creation, identity verification, deposits and withdrawals, game rules, dispute resolution, and your rights and responsibilities. We update these terms periodically to reflect changes in our operations or legal requirements. We notify users of material changes via your account dashboard or email.

If you do not agree with any part of these terms, do not create an account or use mole4d. If you have questions about these terms, contact our support team during standard business hours.

Account creation and eligibility

To open an account on mole4d, you must provide accurate personal information: full name, email address, phone number, and date of birth. You are responsible for maintaining the confidentiality of your password. We do not share your password with anyone, and you should never disclose it to others. If you believe your account has been compromised, contact us immediately so we can secure it.

You represent that you are legally able to enter into binding contracts and that all information you provide during registration is truthful and current. If any information changes (e.g., your address, phone number), update your account immediately via your account settings. Failure to maintain accurate information may result in account suspension or closure.

Identity verification and account security

We at mole4d require all users to complete KYC verification before accessing our platform's core features. You upload a valid government-issued ID and allow us to verify your identity. This process typically takes one business day; most verifications complete within 24 hours.

We recommend enabling two-factor authentication (2FA) on your mole4d account. With 2FA enabled, each login requires your password plus a code sent to your registered phone number. This significantly reduces the risk of unauthorised access. You can enable 2FA in your account security settings anytime.

If you lose access to your account (e.g., you forget your password or lose your phone), our support team can help you regain access using your registered email and identity verification documents. This recovery process is designed to protect your account from unauthorised takeover.

Deposits and withdrawals

We at mole4d accept deposits via six e-wallet methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) and four bank virtual accounts (mobile banking, local payment, online payment, e-wallet). E-wallet deposits typically settle within minutes; bank virtual account transfers depend on your bank's processing time (usually one to two hours during business hours). All deposits are subject to standard fraud and compliance checks.

When you request a withdrawal, we review the transaction to ensure it complies with our terms and applicable law. This review typically takes one to three business days. Withdrawals are processed to the same payment method you used to deposit funds—we do not allow withdrawals to a different account without additional identity verification. This safeguard protects you from unauthorised fund redirection.

Deposits and withdrawals may be delayed or refused if we detect suspicious activity, fraud indicators, or violations of our terms. We will notify you of any issues and work with you to resolve them. If a transaction is declined, we provide an explanation and guidance on how to proceed.

We at mole4d prioritise account security and transparent payment processing. Your funds are held separately and are not commingled with our operational accounts.

Game rules and dispute resolution

Each game category on mole4d (football betting, live-dealer tables, slots, esports) has its own rules governing how predictions are placed, how outcomes are determined, and how payouts are calculated. We publish these rules clearly within each game section. By placing a wager or prediction, you accept the rules of that specific game.

If you believe a payout was calculated incorrectly or a result was settled in error, you may dispute the outcome. Contact our support team with details (date, game type, prediction ID, and reason for dispute). We investigate all disputes using our transaction records and game logs. If we confirm an error, we correct the payout and credit your account. Most disputes are resolved within five to ten business days.

We reserve the right to void any wager if we detect fraud, collusion, system manipulation, or violation of our terms. If we identify such activity, we may suspend or close your account without refund. In cases of unauthorised account access, we work with you to restore your account and reverse fraudulent transactions where possible.

Data protection and privacy

We at mole4d handle your personal data in accordance with our privacy policyYour information (name, phone number, payment details, account history) is encrypted and stored securely. We do not sell or share your data with third parties except as required by law or to process your payments and withdrawals.

We retain your account data for the duration of your membership and for a reasonable period thereafter (typically seven years) to comply with financial regulations and respond to potential disputes. You may request deletion of your personal data by contacting our support team, subject to legal and contractual obligations that may prevent complete removal.

Jurisdiction and service availability

mole4d is available only in jurisdictions where online gaming and sports betting are legally permitted. We do not actively market our services to restricted regions, but our platform is technically accessible from many countries and territories. It is your sole responsibility to verify that access and use of mole4d comply with the laws of your jurisdiction.

By creating an account, you confirm that you have verified legal compliance in your location. If you access mole4d from a jurisdiction where our service is prohibited by local law, you do so at your own legal and financial risk. We reserve the right to suspend or close accounts if we detect access from prohibited regions or activity inconsistent with our terms.

Our service operates in English and may support other languages. The English version of these terms is the authoritative version; any translations are provided for convenience only and do not supersede the English text. If there is a conflict between language versions, the English version prevails.

Our mole4d account restrictions

We at mole4d do not permit duplicate accounts. If you open multiple accounts, we may suspend or close all of them without refund. You may not allow others to use your account, and you may not use another person's account. Each account is personal and non-transferable.

We reserve the right to close or suspend any account if:

• You violate these terms or our game rules.
• You engage in fraud, collusion, or system manipulation.
• You access mole4d from a prohibited jurisdiction.
• You provide false information during registration or verification.
• Your account shows suspicious activity patterns.
• We are required to do so by law or regulatory authority.

If we close your account, we will notify you via email. Any balance in your account at the time of closure is held in escrow for a reasonable period to allow you to dispute the closure. If the dispute is resolved in your favour, we return your balance. If we confirm a violation, your balance may be forfeited.

Liability and disclaimers

We at mole4d provide the platform and services "as is" without warranties or guarantees. We do not guarantee that our platform will be error-free, uninterrupted, or free from viruses or malicious code. We use industry-standard security practices but cannot guarantee absolute protection against all threats.

We are not liable for indirect, incidental, or consequential damages arising from your use of mole4d (including loss of data, lost profits, or emotional distress), except where prohibited by law. Our total liability to you is limited to the amount you have deposited into your mole4d account.

Sports and gaming outcomes are inherently unpredictable. Past results do not guarantee future outcomes. We do not provide financial or betting advice, and we are not responsible for losses you incur through your predictions or wagers on mole4d.

Changes to these terms

We at mole4d may update these terms at any time to reflect changes in our operations, legal requirements, or market conditions. We will notify you of material changes via your account dashboard, email, or by posting a notice on our site. Your continued use of mole4d after such notice constitutes your acceptance of the updated terms.

If you do not accept the updated terms, you may close your account and request a withdrawal of your balance. We process such withdrawals within standard review windows (one to three business days).

Contact mole4d

For questions about these terms, disputes, or account issues, contact our support team. We respond to most inquiries during standard business hours (Monday–Friday, excluding holidays such as Idul Fitri, Idul Adha, and Imlek). For urgent issues, provide as much detail as possible so we can assist you promptly.

These terms were last updated on this page's publication date. We encourage you to review them regularly to stay informed of any changes.